How interesting, that's exactly the same response I got when I complained about the Suplex spring in a can system.As a further update, I have been in touch with both RimmerBros and Xpart concerning these part failures. They affirmed that I am the first customer to complain about this. They stated they sell many of these handles and never have a problem. As a measure of goodwill, they offered to send a new handle. I recommended to them that they make this part with a thicker post to improve on the original flawed design. I doubt Xpart will but both companies were nonetheless responsive and polite.