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New laptop advice 4 years 5 months ago #191535

I have some test tools that we can use to figure out what the problem is, and if necessary we can remotely reset the license store in the interface. I will have a look into it and be in touch.

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New laptop advice 4 years 5 months ago #191648

Just to close this thread off in case anyone is following....unfortunately my laptop which for some reason wasn't registering the software after needing a complete windows clean install died on me recently. I believe the laptop suffered mobo failure as power adaptor was fine as was the power feed to mobo (stripped down and check out). As laptop was coming up to 8 years old I couldn't really warrant further investigation or replacing mobo so we never did figure out what the problem was.

I will add, I have no doubt Phillip (Pscan.uk) would have found the problem and I'd like to thank him for his support in trying to diagnose what the issue was.
The following user(s) said Thank You: cairnsys, Jon-Mini

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