My glamorous assistant is my 21 year old son with a beard. In my case it's "keep calm, relax, focus on the problem and have a cup of tea" should I report back on my findings?
As I'm a glamorous 60 yr old bloke with a beard, your son sounds like a well qualified assistant, although perhaps a bit on the young side (at only 21 he'd still be shtting yella!)
Pulling the trigger is much more satisfying than a bloody cup of tea! The pulling of the trigger removes the problem forever, a cuppa only delays dealing with it!
I'll never understand the Pomgolian obsession with damned tea.
And yeah please do report back with your findings, it all goes into the mental database.