Suplex should have done their research and development thoroughly in the first place. Even if the rear canisters on the front make it drivable, I would not be happy, having a set up which was never 'designed' to used like this.
It didn't sound good having to use spacers under the cannisters but it all sounds very dubious now.
The Aus Version, Coil Conversion Kit had loads of adjustment room and the ones who fitted them had theirs high to cope with rough roads. Reading the thread again it also looks like a better engineered solution.
link to GIR's thread
I thought that Suplex had already confirmed that the previous front cannisters were faulty?
"Suplex have tried the returned front canisters and, apparently, they clonk and will only adjust to 350mm. So it wasn't just me then! They are currently stripping them down to find the problem(s)."
You never had knuckle problems with the Hydragas units on the car, the only thing that has changed is the Suplex supplied units? I do not understand the reply sent to you. Why have they not sent you replacement front units?
This has been a disgraceful performance from a specialised supplier of expensive parts the MG community and I am glad that you have brought it to our attention.
I am however very saddened reading this thread David, this has been a real nightmare, a very long drawn out, nightmare
In summary I think the attitude of Suplex stinks and the MG community need to know and will, more than likely, vote with their wallets. If Suplex think they can simply ignore customers and try and get away with selling a product, which is basically not fit for purpose, they deserve to have all MGF owners made aware of the problems.
You could always go down the small claims court route, as I believe you do have a strong case and have documented each dealing with them in writing.
I came across this thread on the MGF Register about 'clunking Suplex suspension'.
click here to view
So your experience appears to be the norm with just one or two exceptions.