baldrick

Hi All,
Great leaps forward - I now have my pscan but following the installation instructions I've hit a bit of a roadblock. Got as far as "Step 7 Run the Software" when I do this a window appears & top left is "Selected Port" this has prefilled string of characters & there being no other option on the dropdown I left it as it was (AGOJQKKT) when I then select the Language button & press "Next" there's an error message "Interface failed: Interface not Powered" & goes back to the first window - what am I doing wrong?
Thanks
Rob Jones