Thank you I think you are correct, when I ran a diagnostic it said there wasn't a driver so I restored back to an earlier point in time and it ran fine afterwards, thank you for your input
Andy
All sorted now Ta I restored the pc back to earlier and then carried out the upgrade again, the pc has other issues occasionally so may be time for a change
my pscan has recently updated but it now wont go past the opening port page, do you think this is likely to be a pc issue or something to do with the upgrade