Manwithamini

Thank you for your prompt reply.
You were right, I connected it to the car tethered to my phone internet and it asked me if I wanted to register I clicked yes and it worked.

I updated my pscan today and during the firmware update the computer froze I waited 20 minutes and all I could do was to shut down the computer and its now saying it's an unregistered commuter please help.
I have copied and pasted this if it helps.

Copy this text and paste it into a message to pscan support
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262

Eureka I clicked remove an it worked, Thank you very much for your time and help.
I didn't want to do it without talking to you first and end up having to get a new laptop.

I could connect the Pscan to the toughbook and internet using a battery and the Mems 1.6 cable if that helps

Yes it was fine before the last update

Hi Thanks for your fast response, yes the computer was registered but now its saying its not the info from the debug is,


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I have just connected my Pscan and it is showing a Message "computer not registered" when I click to register it asks me to remove a computer but one is the computer I am using "Toughbook", I am reluctant to remove it as it says it cant be registered again.
I have used this computer many times and I haven't had a problem before can you help please?